Privacy Policy

At Grade Masters, we prioritize the privacy of our users and take all necessary steps to protect their data. When you provide us with your personal information, you are placing your trust in us. This Privacy Policy is designed to inform you about the data we collect, the reasons behind its collection, and how we utilize it when you use our services, which include the Grade Masters website and associated platforms. We comply with GDPR, COPPA, and relevant privacy laws from other countries, ensuring that users from the European Union, USA, UK, UAE, Singapore, Australia, New Zealand, Malaysia, Thailand, and other operational regions, including India, are safeguarded.

We may occasionally update this Privacy Policy. In such cases, we will notify you by revising the date at the top of the policy and, if the changes are substantial, we will provide additional notifications, such as a statement on our homepage or via email. We encourage you to review this policy each time you access our services to stay informed about our data practices and your choices.

1. Consent

Grade Masters (“Company” or “We”) operates an educational website (www.grademasters.in) and provides online academic learning services.

Our Platform is designed primarily for students, parents, teachers, and other educational professionals. By registering, parents give consent for their child’s use of the platform, while adults consent to their own use. Teachers, parents of students, or adults are collectively referred to as “You.” For the purposes of this document, “Users” refers to You and/or the student.

This Privacy Policy pertains to any information, data, or electronic record collected, shared, analyzed, or stored by us. It applies regardless of whether our Platform is accessed through a third-party source or directly.

2. Information We Collect

To provide our services, we collect certain user information through user-provided data and automatic data collection. The types of information we collect include but are not limited to:

  • Name, email ID, phone number, photograph, location, and other contact information.
  • Gender and demographics.
  • Birth date to verify age.
  • Payment information (processed securely through third-party providers).
  • IP address, device ID, browser type, operating system, and usage details.
  • Social media information if linked with an account on our Platform.

3. Purpose of Data Collection

We collect personal information for the following purposes:

  • To create and maintain user accounts.
  • To provide personalized learning experiences.
  • To send necessary notifications regarding the user’s account or services.
  • To improve our Platform and develop new features.
  • To comply with legal requirements and prevent fraudulent activity.
  • To analyze trends for academic and service enhancement.

4. Data Security

We employ industry-standard security measures to protect your Personal Information. Our security measures include:

  • Secure storage and restricted access to user data.
  • Encryption protocols for sensitive data.
  • Compliance with industry regulations for online data protection.

Users maintain ownership of their data and consent to share it with us to utilize our services. Users can request account deletion, subject to fulfilling any outstanding obligations.

5. Children’s Privacy

We comply with COPPA and other child protection laws. A “Child” refers to users under the defined age in relevant jurisdictions:

  • Under 13 for the U.S., U.K., and Singapore
  • Under 16 for the EU
  • Under 15 for Australia and New Zealand
  • Under 21 Hijri years for the UAE
  • Under 18 for Malaysia

Parents have the right to review, delete, or refuse further data collection related to their child. Contact us for assistance with data access or removal.

6. Third-Party Sharing

We do not sell or rent Personal Information to third parties. However, we may share it with:

  • Service providers assisting with data processing, customer support, analytics, and marketing.
  • Payment processors for secure transactions.
  • Legal authorities when required by law.

7. User Rights

Users have the right to:

  • Access, update, or delete their Personal Data.
  • Object to or restrict data processing.
  • Request data portability where applicable.
  • Withdraw consent for data processing at any time.

8. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Users will be notified of significant changes via email or a notice on our Platform. Continued use of our services after modifications indicates agreement with the updated policy.

For any questions regarding this Privacy Policy or to exercise your rights, please contact us at info@.grademasters.in